{"id":175,"date":"2020-10-11T06:54:44","date_gmt":"2020-10-11T06:54:44","guid":{"rendered":"http:\/\/spoonbill.betasite.in\/?page_id=175"},"modified":"2020-10-11T07:13:58","modified_gmt":"2020-10-11T07:13:58","slug":"refunds","status":"publish","type":"page","link":"http:\/\/spoonbill.betasite.in\/refunds\/","title":{"rendered":"Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"175\" class=\"elementor elementor-175\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-06d6cd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"06d6cd8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-502bf11\" data-id=\"502bf11\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-124d548 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"124d548\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b4c4779\" data-id=\"b4c4779\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e58596d elementor-widget elementor-widget-heading\" data-id=\"e58596d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac43c2a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac43c2a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-00f6231\" data-id=\"00f6231\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c3a672 elementor-widget elementor-widget-text-editor\" data-id=\"3c3a672\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><b>Refunds<\/b><\/p><p>You shall be entitled to a refund only if you pre-pay for your order at the time of placing your order on the Platform and only in the event of any of the following circumstances<\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li>your order packaging has been tampered or damaged at the time of delivery<\/li><li>us cancelling your order due to (A) your delivery location following outside our designated delivery zones (B) failure to contact you by phone or email at the time of confirming the order booking or (C) failure to contact you by phone or email at the time of confirming the order booking or<br \/>you cancelling the order at the time of confirmation due to unavailability of the items you ordered for at the time of booking.<\/li><li>Our decision on refunds shall be at our sole discretion and shall be final and binding.<\/li><li>All refund amounts shall be credited to your account within 3-4 business days in accordance with the terms that may be stipulated by the bank which has issued the credit \/ debit card.<\/li><li>In case of payment at the time of delivery, you will not be required to pay for orders where the packaging has been tampered or damaged by us<br \/>wrong order being delivered; or\u00a0items missing from your order at the time of delivery.<\/li><\/ul><\/li><\/ul><\/li><\/ul><p><b><br \/>Cancellation<\/b><\/p><p>As a general rule you shall not be entitled to cancel your order once you have received confirmation of the same. If you cancel your order after it has been confirmed, Spoonbill shall have a right to charge you cancellation fee of a minimum INR 75 upto the order value, with a right to either not to refund the order value or recover from your subsequent order, the complete\/ deficit cancellation fee, as applicable, to compensate our restaurant and delivery partners. Spoonbill shall also have right to charge you cancellation fee for the orders cancelled by Spoonbill for the reasons specified under clause 1(iii) of this cancellation and refunds policy. In case of cancellations for the reasons attributable to Spoonbill or its restaurant and delivery partners, Spoonbill shall not charge you any cancellation fee.<\/p><p>However, in the unlikely event of an item on your order being unavailable, we will contact you on the phone number provided to us at the time of placing the order and inform you of such unavailability. In such an event you will be entitled to cancel the entire order and shall be entitled to a refund in accordance with our refund policy. We reserve the sole right to cancel your order in the following circumstance:<\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li>in the event of the designated address falls outside the delivery zone offered by us<\/li><li>failure to contact you by phone or email at the time of confirming the order booking<\/li><li>failure to deliver your order due to lack of information, direction or authorization from you at the time of delivery or<\/li><li>unavailability of all the items ordered by you at the time of booking the order or<\/li><li>unavailability of all the items ordered by you at the time of booking the order or<\/li><\/ul><\/li><\/ul><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy Refunds You shall be entitled to a refund only if you pre-pay for your order at the time of placing your order on the Platform and only in the event of any of the following circumstances your order packaging has been tampered or damaged at the time of delivery us cancelling your order &hellip; <\/p>\n<p class=\"link-more\"><a href=\"http:\/\/spoonbill.betasite.in\/refunds\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Refunds&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"_links":{"self":[{"href":"http:\/\/spoonbill.betasite.in\/wp-json\/wp\/v2\/pages\/175"}],"collection":[{"href":"http:\/\/spoonbill.betasite.in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/spoonbill.betasite.in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/spoonbill.betasite.in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/spoonbill.betasite.in\/wp-json\/wp\/v2\/comments?post=175"}],"version-history":[{"count":6,"href":"http:\/\/spoonbill.betasite.in\/wp-json\/wp\/v2\/pages\/175\/revisions"}],"predecessor-version":[{"id":182,"href":"http:\/\/spoonbill.betasite.in\/wp-json\/wp\/v2\/pages\/175\/revisions\/182"}],"wp:attachment":[{"href":"http:\/\/spoonbill.betasite.in\/wp-json\/wp\/v2\/media?parent=175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}